FAQ

How does the SwitchHeat™ work?

SwitchHeat™ is a portable heating belt designed to alleviate menstrual cramps. Simply wear it around your waist, choose your desired temperature setting, and feel the soothing warmth within seconds. It’s designed to be comfortable, discreet, and effective wherever you are.

How long does the battery last on a full charge?

On a full charge, SwitchHeat™ provides up to 2.5 hours of continuous use. The battery life depends on the heat setting, with higher temperatures consuming more power.

Is the SwitchHeat™ suitable for all body types?

Yes! SwitchHeat™ is adjustable and can fit most waist sizes comfortably. The elastic belt allows for a flexible and snug fit, ensuring maximum comfort for all users.

Can I use the heating pad while sleeping?

We recommend using the SwitchHeat™ while awake so you can monitor the heat settings. For safety reasons, it’s best to avoid using it overnight.

Can I use it if I have sensitive skin?

We recommend that you avoid direct contact with bare skin. To ensure maximum comfort and safety, it’s best to wear light clothing (such as a shirt or thin fabric) between your skin and SwitchHeat™. This will help prevent any potential irritation while still allowing you to enjoy the soothing warmth.

How do I adjust the temperature settings?

SwitchHeat™ comes with an easy-to-use control panel that allows you to choose from three heat settings: low (50°C), medium (55°C), and high (60°C). Simply press the button to adjust.

How long does it take to feel relief?

You’ll start feeling the soothing effects of the heat almost immediately. The rapid heating technology ensures you can feel relief within seconds of turning the device on.

What is the return policy?

We offer a 30-day satisfaction guarantee. If you’re not completely satisfied with your purchase, you can return the product for a full refund within 30 days, as long as it’s unused and in its original packaging.

How can I contact customer support?

Our customer support team is here to help! You can reach us via email at support@theswitchmode.com or by using the Contact Us form on our website. We aim to respond within 24 hours.